Privacy Policy

1. Introduction

BuildTracktor ("we," "our," or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our construction management platform. Please read this policy carefully. If you disagree with its terms, please discontinue use of the platform.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account registration details (name, email address, company name, phone number)
• Project data (project names, budgets, schedules, documents, photos)
• Vendor and contact information entered into the platform
• Financial data including invoices, payments, and budget figures
• Communications sent through the platform's messaging features
• Daily log entries, work photos, and site documentation
• Usage data and platform interaction logs for analytics and improvement

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the BuildTracktor platform
• Process transactions and send related information including confirmations and invoices
• Power our AI assistant (Mason) and AI Project Manager features
• Send administrative information, updates, and security alerts
• Respond to comments, questions, and requests for customer support
• Monitor and analyze usage patterns to improve the platform
• Detect and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations

4. AI Features & Data Processing

BuildTracktor uses artificial intelligence features including Mason (platform guide AI) and AI Project Manager. These features process your project data, vendor information, and user interactions to provide intelligent recommendations and automations. Your data may be sent to third-party AI providers (such as OpenAI or Google) for processing. We do not use your data to train general AI models. All AI processing is subject to our data processing agreements with these providers.

5. Sharing of Your Information

We do not sell, trade, or rent your personal information. We may share information with:

• Service Providers: Third-party vendors who assist in operating our platform (hosting, payment processing, email delivery)
• Stripe: Payment processing is handled by Stripe. Their privacy policy governs their use of your payment data.
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. If you close your account, we will delete or anonymize your information within 90 days, unless we are required to retain it for legal or regulatory purposes. Project records, financial data, and documents may be retained for up to 7 years for tax and legal compliance purposes.

7. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL), encryption at rest, access controls, and regular security audits. However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

8. Your Rights & Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict our processing of your information
• Data portability — receive your data in a machine-readable format
• Opt out of marketing communications at any time

To exercise these rights, contact us at privacy@buildtracktor.com.

9. Cookies & Tracking

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze platform usage. Essential cookies are required for the platform to function. Analytics cookies help us understand how users interact with the platform. You may disable non-essential cookies through your browser settings, though this may affect platform functionality.

10. Children's Privacy

BuildTracktor is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically. Continued use of the platform after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: